Compatibility policy

We are unable to decode all machine types as there are tens of thousands in circulation. In order to help customers, we base our recommendations from available resources such as the manufacturer’s provided information. We pass this information along as a courtesy however it is ultimately the responsibility of our customers to understand what series and or model of machines they own. 

Considering this, we cannot guarantee that our recommended list of machines specifying their machine type, control board series, etc. is with 100% accuracy nor are we responsible for any damage caused by erroneous classifications. We require our customers to have the required information regarding their machines in order for us to send out the correct ShinePay Spark model and to inquire with the manufacturer if needed.