Troubleshooting ShinePay Installation
WARNING: Do not install unless power is removed from the machine. We are not responsible for burnt boards which resulted from installing while t...
Tue, 10 Aug, 2021 at 10:39 AM
To test if the Sparks are defective, you can test with a tech tool we have, ShineTech (available for iPhones). You can download the app from the App Store b...
Thu, 1 Sep, 2022 at 3:03 PM
If your machine is no longer accepting quarters or payments through ShinePay, follow the troubleshooting guide below. The first step is to determine wheth...
Thu, 9 Jun, 2022 at 10:12 AM
This guide explains how to troubleshoot MTCDs that can be detected by ShineTech but do not activate or accept coins. This shows how to change from coin to ...
Thu, 7 Jul, 2022 at 9:44 AM
This guide will help in troubleshooting if ever the receptacle has no power after the installation is completed. IMPORTANT REMINDER: Always proceed wit...
Fri, 7 Oct, 2022 at 5:40 PM
We now have Over-The-Air updates. This will allow our operators to update the software on LaundrySparks. To access this feature, the technician must downloa...
Mon, 17 Oct, 2022 at 10:23 AM