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Knowledge base
Troubleshooting
Troubleshooting ShinePay Installation
7
How to Identify if Machine-related or Spark Issue
How to Use ShineTech
My machine is no longer accepting payment
Changing the "J" Setting on a Maytag Machine
PowerPay PS1 (110-120V) - No Power at the Receptacle After Activation
View all 7
ShineInsights
Managing Your Account
9
Add or remove ShineAttendants from your account
How to reset your ShineInsights password
Update your Tax ID number
How To Download Your 1099k Form
View ShineAttendant activations
View all 9
Managing Your Income
7
How to withdraw your funds
How to process refunds
How to Delete a Bank Account
1099-K forms issued by ShinePay
How To Setup Automated Payments
View all 7
Editing Machine Settings
8
Update a machines App pricing
Convenience fee explained
Updating Coin Capacity
How to add or update a machine type
How to copy pricing modes from one machine to many machines
View all 8
Generating and Viewing Reports
2
How to generate an income report
Reports overview
ShinePay
Account Management
4
How to sign up with ShinePay
How to reset your ShinePay password
ShinePay App Settings for Android
ShinePay App Settings for iPhone/iOS
Payment Methods
4
How to add a credit card to your ShinePay account
How to activate a machine and select different machine modes
How to switch credit cards on my ShinePay account
How to remove a credit card from your ShinePay account
Refund Request
1
How to submit a refund request with ShinePay
App Issues
4
App Error: Reader not Supported (iOS)
App Error: Reader not Supported (Android)
Machine Not Found
iPhone Keyboard Blocking
ShinePay's Policies
Warranty & Fulfillment Policies
2
Shipping, Warranty, and Return Policy
Compatibility policy
Terms of Service
1
Terms of Service & Privacy Policy
FAQs
1
FAQs
Installation
Alliance Machines
9
ALCSX-1
ALCD2-4
ALCD5-12
ALCD1-3
ALCD2-11
View all 9
Maytag Machines
3
MTCD1-5
MTCD2-6
MTCD3-16
Dexter Machines
3
DXCD1-8
DXCD2-9
DXCD2-20
Whirlpool Machines
1
WPCS1-7
PowerPay
5
PowerPay PS1 (120v)
PowerPay PS2 (220V +)
Wiring PowerPay PS2 for 120V Machine
PowerPay PS1 NV (120v)
PowerPay PS2 NV (220v)
Help Desk Software
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