Managing Your Account

Add or remove ShineAttendants from your account
With ShineAttendant, attendants can activate your machines free of charge while giving you visibility into their usage. To add or delete an attendant, follo...
Fri, 21 Aug, 2020 at 4:27 AM
How to reset your ShineInsights password
Follow the steps below to reset your ShineInsights password. Step 1. Visit shinepay.io and click the 'Forgot password?' link Step 2. Enter you...
Fri, 21 Aug, 2020 at 4:34 AM
Update your Tax ID number
We are required to capture your Tax ID Number for tax and accounting purposes. Below is a guide for inputting this information through ShineInsights. First...
Fri, 21 Aug, 2020 at 4:36 AM
How To Download Your 1099k Form
Your 1099k is available to download through your ShineInsights dashboard. Follow the steps below to download your forms. 1. Log into your ShineInsights ...
Tue, 18 Jan, 2022 at 3:20 PM
View ShineAttendant activations
To view your attendant activations, log into ShineInsights by visiting shinepay.io then click the 'Attendants' link in the side navigation.  Fro...
Wed, 4 May, 2022 at 11:55 AM
Customers overview
The ShineInsights customers overview gives you a snapshot of the customers who have used your machines.  To view your customers, click the 'Customers&...
Wed, 4 May, 2022 at 12:00 PM