Managing Your Account
With ShineAttendant, attendants can activate your machines free of charge while giving you visibility into their usage. To add or delete an attendant, follo...
Fri, 21 Aug, 2020 at 4:27 AM
Follow the steps below to reset your ShineInsights password. Step 1. Visit shinepay.io and click the 'Forgot password?' link Step 2. Enter you...
Fri, 21 Aug, 2020 at 4:34 AM
We are required to capture your Tax ID Number for tax and accounting purposes. Below is a guide for inputting this information through ShineInsights. First...
Fri, 21 Aug, 2020 at 4:36 AM
Your 1099k is available to download through your ShineInsights dashboard. Follow the steps below to download your forms. 1. Log into your ShineInsights ...
Tue, 18 Jan, 2022 at 3:20 PM
To view your attendant activations, log into ShineInsights by visiting shinepay.io then click the 'Attendants' link in the side navigation. Fro...
Wed, 4 May, 2022 at 11:55 AM
The ShineInsights customers overview gives you a snapshot of the customers who have used your machines. To view your customers, click the 'Customers&...
Wed, 4 May, 2022 at 12:00 PM
Refund Requests Processing (RRP) is a feature ShinePay operators have been asking for. With RRP our dedicated support team will review each ShineInsights re...
Thu, 4 Aug, 2022 at 9:40 AM
1. 1099k Form is per bank account and not per location 2. 1a field and 5a-5l fields are the total withdrawn payments for that bank account 3. #3 field is ...
Thu, 7 Jul, 2022 at 10:00 AM
Click for the complete guide in enabling or disabling access for your attendant. You may share this Youtube link to your attendant for the demo: https://...
Wed, 27 Jul, 2022 at 1:41 PM