ShinePay

Troubleshooting ShinePay Installation 7

• How to Identify if Machine-related or Spark Issue
• How to Use ShineTech
• My machine is no longer accepting payment
• Changing the "J" Setting on a Maytag Machine
• PowerPay PS1 (110-120V) - No Power at the Receptacle After Activation

View all 7

Managing Your Account 9

• Add or remove ShineAttendants from your account
• How to reset your ShineInsights password
• Update your Tax ID number
• How To Download Your 1099k Form
• View ShineAttendant activations

View all 9

Managing Your Income 7

• How to withdraw your funds
• How to process refunds
• How to Delete a Bank Account
• 1099-K forms issued by ShinePay
• How To Setup Automated Payments

View all 7

Editing Machine Settings 8

• Update a machines App pricing
• Convenience fee explained
• Updating Coin Capacity
• How to add or update a machine type
• How to copy pricing modes from one machine to many machines

View all 8

Generating and Viewing Reports 2

• How to generate an income report
• Reports overview

Account Management 4

• How to sign up with ShinePay
• How to reset your ShinePay password
• ShinePay App Settings for Android
• ShinePay App Settings for iPhone/iOS

Payment Methods 4

• How to add a credit card to your ShinePay account
• How to activate a machine and select different machine modes
• How to switch credit cards on my ShinePay account
• How to remove a credit card from your ShinePay account

Refund Request 1

• How to submit a refund request with ShinePay

App Issues 4

• App Error: Reader not Supported (iOS)
• App Error: Reader not Supported (Android)
• Machine Not Found
• iPhone Keyboard Blocking

Warranty & Fulfillment Policies 2

• Shipping, Warranty, and Return Policy
• Compatibility policy

Terms of Service 1

• Terms of Service & Privacy Policy

FAQs 1

• FAQs

Alliance Machines 9

• ALCSX-1
• ALCD2-4
• ALCD5-12
• ALCD1-3
• ALCD2-11

View all 9

Maytag Machines 3

• MTCD1-5
• MTCD2-6
• MTCD3-16

Dexter Machines 3

• DXCD1-8
• DXCD2-9
• DXCD2-20

Whirlpool Machines 1

• WPCS1-7

PowerPay 5

• PowerPay PS1 (120v)
• PowerPay PS2 (220V +)
• Wiring PowerPay PS2 for 120V Machine
• PowerPay PS1 NV (120v)
• PowerPay PS2 NV (220v)

LG Machines 1

• LGCD1-19